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Customer Service Associate

at  MintFin Solutions(Posted by mintfin solutions)

Customer Service Associate

at  MintFin Solutions(Posted by mintfin solutions)

Freshers Can ApplyFreshers Can Apply

Posted 1 month Back

SalarySalary

10,400 - 14,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Hyderabad, Telangana

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

(Offs will be rotational)

Job Requirements

Education

Below 10th mandatoryCompulsory

Experience

Freshers as Customer Care preferred

Age

18 - 50 yrs

Communication

Excellent Telugu skills - Ability to Speak

Good Hindi skills - Ability to Speak

Good English skills - Ability to Speak, Read & Write

Job Description

Role & Responsibilities

  • Attend customer’s calls and assist them in resolving issues.
  • Open and maintain customer details in CRM.
  • Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Provide accurate, valid and complete information to customers.
  • Follow communication procedures, guidelines and policies of the company
  • Document all details accurately for correspondence
  • Send daily, weekly reports to Supervisor
  • Attend to additional responsibility as instructed by manager

Person Specification

Any Graduate

Good Communication skills in Telug,Hindi, English




Company Details

MFS Talent is a division of Mintfin Solutions, we are a specialist recruiting outfit based in India and serving clients globally. Believe in tailored made solutions to each client and requirement.

Customer Service Associate

at  MintFin Solutions(Posted by mintfin solutions)

Salary

10,400 - 14,000 PM

Location

Hyderabad, Telangana

Experience

Freshers can Apply

Company Typically replies in 3 d

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