Customer Service Associate

at  MintFin Solutions(Posted by mintfin solutions)

Salary

INR10,40010,400 - 14,000 PMPM

Experience

Freshers can Apply| Resume Required

Location

Hyderabad, Telangana

Customer Service AssociateFULL_TIME

MintFin Solutionshttp://www.mintfinsolutions.com

Not Specified

Freshers can apply

2020-05-02T12:15:00

2020-07-01T19:29:46.593835+05:30

Recruitment / Staffing / RPO

Customer Care

Job Benefits

INR

INR10,40010,400 - 14,000 PMPM

Hyderabad, TelanganaHyderabad TelanganaNot SpecifiedIN

9:30 AM - 6:30 PM(day shift)

<p>Role &amp; Responsibilities</p><ul><li>Attend customer’s calls and assist them in resolving issues.</li><li>Open and maintain customer details in CRM.</li><li>Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.</li><li>Provide accurate, valid and complete information to customers.</li><li>Follow communication procedures, guidelines and policies of the company</li><li>Document all details accurately for correspondence</li><li>Send daily, weekly reports to Supervisor</li><li>Attend to additional responsibility as instructed by manager</li></ul><p>Person Specification</p><p>Any Graduate</p><p>Good Communication skills in Telug,Hindi, English</p><p><br></p><p><br></p><p><br></p>