Customer Service Associate

MintFin Solutions
Hyderabad - Hyderabad, Telangana
10,400 - 14,000
/ monthly
Requirements
No experience required
less than 10th
18 - 50 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

Role & Responsibilities

  • Attend customer’s calls and assist them in resolving issues.
  • Open and maintain customer details in CRM.
  • Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Provide accurate, valid and complete information to customers.
  • Follow communication procedures, guidelines and policies of the company
  • Document all details accurately for correspondence
  • Send daily, weekly reports to Supervisor
  • Attend to additional responsibility as instructed by manager

Person Specification

Any Graduate

Good Communication skills in Telug,Hindi, English




Additional Requirements
Language
Telugu,
Hindi,
English
Experience
Customer Care
Job Type
Full Time
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Posted on 02 May 2020
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Customer Care in MintFin Solutions