Customer Service

Cambist
Mumbai - Borivali
1,00,000 - 1,32,000
/ monthly
Requirements
0 - to 3 years experience
less than 10th
18 - 27 years
No gender preference
Pan Card
Aadhar Card
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Additional Requirements
Experience
Customer Care
Job Type
Full Time
Share
Posted on 07 Mar 2020
Home
Customer Care
Customer Care in Cambist