Ziphertech Logo

Customer Service call/wtsp for conducting Telephonic interviews

at  Ziphertech(Posted by ziphertech)

Customer Service call/wtsp for conducting Telephonic interviews

at  Ziphertech(Posted by ziphertech)

Freshers Can ApplyFreshers Can Apply

544 Openings

SalarySalary

10,000 - 30K  PM

ExperienceExperience

Freshers can Apply

LocationLocation

Airoli, Navi MumbaiGhansoli, Navi Mumbai+2 more

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th mandatoryCompulsory

Experience

Freshers as Customer Care preferred

Age

18 - 40 yrs

Job Description


We are conductng Telephonic Interviews,as our country is in lockdown

No need to walkin for an Interview

Stay safe and get Hired



Kindly Call/Whatsapp/Mail your resume 


Contact Person:HR Sushmita


Job Description




Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; 



Recommend potential products or services to management by collecting customer information and analyzing customer needs


Prepare product or service reports by collecting and analyzing customer information



Contribute to team effort by accomplishing related results as needed



Manage large amounts of incoming calls




Identify and assess customers' needs to achieve satisfaction


Build sustainable relationships of trust through open and interactive communication



Provide accurate, valid and complete information by using the right methods/tools



Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution



Keep records of customer interactions, process customer accounts and file documents



Follow communication procedures, guidelines and policies



Go the extra mile to engage customers



Resolve customer complaints via phone, email, mail or social media



Use telephones to reach out to customers and verify account information



Greet customers warmly and ascertain problem or reason for calling



Assist with placement of orders, refunds, or exchanges


Advise on company information



Qualification 10+2 passed Mandatory


Salary would depend upon your Qualification, and Communication

Age Limit 40



Reffer to your friends and family





Regards,

Sushmita Malap

HR Team

Company Details

Ziphertech Logo

Ziphertech(Posted by ziphertech)

Corporate|500-1000 Employees

Customer Service call/wtsp for conducting Telephonic interviews

at  Ziphertech(Posted by ziphertech)

Salary

10,000 - 30K  PM

Location

Airoli, Navi Mumbai

Ghansoli, Navi Mumbai+2 more

Experience

Freshers can Apply

Company Typically replies in 9 hr

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