SalarySalary

2.50Lac  - 5.50Lac  PM

ExperienceExperience

6 monthsto5 yrs experience| Resume Required

LocationLocation

Kaikondrahalli, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

6 months to 5 yrs of experience as Customer Care in E-commerce or Real Estate preferred

Age

18 - 32 yrs

Communication

Fluent English skills - Ability to Speak, Read & Write

Functional Hindi skills - Ability to Speak

Job Description

About the company


NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people.


Qualification and Education Requirements:


 Education- Graduation/HSC qualified.


 Excellent verbal and written communication skills.


 Good Interpersonal skills, numerical and analytical ability.


 Decision making skills.


 Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.


 Proficient in MS-Office (Excel, Word).

 Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

 Comfortable with working 6 days a week and the week off will be on weekday.


Employee Value Proposition:


 Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

 Employees get free lunch and snacks.


 Employees are promoted every 6 months. Outstanding performers get promoted every quarter.


 Monthly reward and recognition to outstanding performers.

 Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

 Regular team parties and Annual Day outing for all employees.


Role and Responsibility – Customer Service Executive


 Inbound calling for customer service.

 Identify and assess customers’ needs to achieve satisfaction.

 Build sustainable relationships and trust with customer accounts through open and interactive communication.

 Provide accurate, valid and complete information by using the right methods/tools.

 Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

 Keep records of customer interactions, process customer accounts.

 Follow communication procedures, guidelines and policies.

 Take the extra mile to engage customers.

Company Details

About the company

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people.

Customer Service

at  Nobroker Technologies Pvt Ltd(Posted by nobroker technologies pvt ltd)

Salary

2.50Lac  - 5.50Lac  PM

Location

Kaikondrahalli, Bengaluru

Experience

6 monthsto5 yrs experience

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