Purplle Logo

Customer Service Executive

at  Manash Lifestyle Pvt. Ltd.(Posted by purplle)

Customer Service Executive

at  Manash Lifestyle Pvt. Ltd.(Posted by purplle)

Freshers Can ApplyFreshers Can Apply

8 Openings

SalarySalary

12,000 - 17,000 PM

ExperienceExperience

Freshers can Apply1 yr experience| Resume Required

LocationLocation

Ghatkopar West, Mumbai

Share via

Share via EmailShare via FacebookShare via LinkedinShare via Whatsapp

Company Typically replies in 5 d

Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days|Off Days:Thursday

(Rotational week off)

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

0 to 1 yr of experience as Customer Care mandatoryCompulsory

Candidate will have to make outbound calls to customers to provide information about products and services, take/ cancel orders, or obtain details of complaints/feedbackCompulsory

HSC Fresher with decent English communication skills are welcomeCompulsory

He/she should have experience in Inbound/ outbound calling & email process. should be flexible to any process

Age

21 - 32 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Documents

Marksheets and DegreeCompulsory

Cheque Book / Pass BookCompulsory

Joining and Relieving LettersCompulsory

Pan CardCompulsory

Aadhar CardCompulsory

Others

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Candidate will have to make outbound calls to customers to provide information about products and services, take/ cancel orders, or obtain details of complaints/feedback
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Generate sales leads
  • Meet personal/customer service team sales targets and call handling quotas
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Take the extra mile to engage customers
  • He/she should have experience in Inbound/ outbound calling & email process. should be flexible to any process
CS ExecutiveIn Hand salary
HSC Fresher13k - 15k
HSC+1 year experience15k - 18k
HSC+2-3 years experience17k - 22k
Graduate Fresher15k - 17k
Graduate +1 year experience17k - 20k
CS Sr Executive
HSC +4-5 year experience22k - 25k
Graduate +2-3 year experience20k - 25k

Company Details

Purplle.com is India's Leading Online Destination for Personal Care and Grooming. Armed with 400 brands and 10,000 products, Purplle.com attracts 3-4 million beauty enthusiasts a month. Purplle.com Salons & Spa Finder is a hyperlocal salons listing and booking platform currently live in 4 cities with a catalogue of 7000 salons and spas.
Purplle.com has grown 400% YoY for the last three years and has captured 15-20% market share in the online beauty market. We are looking for people who are excited to build technology capabilities in the mobile and e-commerce space at scale.

Customer Service Executive

at  Manash Lifestyle Pvt. Ltd.(Posted by purplle)

This Job is closed.

Salary

12,000 - 17,000 PM

Location

Ghatkopar West, Mumbai

Experience

Freshers can Apply1 yr experience

Company Typically replies in 5 d

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.