SalarySalary

15,000 - 18,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Murugeshpalya, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days

(Sunday)

Job Requirements

Education

Graduation degree preferred

Experience

Freshers as Customer Care in Banking / Financial Services / Insurance or BPO / ITES preferred

Age

Above 18 yrs

Ownership

Other SmartPhone

Communication

Good Hindi skills - Ability to Speak

Job Description

Responsibilities
Handling of inbound calls received from customers inquiring on their loan application, repayment process, loan product or process related information.
Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease. Ability to empathize with and prioritize customer needs.
Familiarize yourself with current information about services and products available for customers
Accurately record customer demographics or other information digitally or in written form
Calling customers for repayment reminder calls and problem-solving skills
Escalating to concern team to resolve the issues related to disbursement, repayments and application when necessary.
Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times

Company Details

Company Logo

JC Flash Technologies Pvt Ltd(Posted by jc flash technologies pvt ltd)

http://www.flashcash4u.com

Startup|Banking / Financial Services / Insurance|50-200 Employees

FlashCash is India’s Quickest and Easiest Personal Loan Platform where the young workers can avail cash from ₹ 3,000 to ₹ 10,000 in a few hours.
The application process only require 4-step certification and a simple click. Minimal information is needed.
No collaterals or gurantees are required. The whole process is 100% app-based.
The fastest disbursal will gurantee the money arrive in the user‘s account directly.
Friend in need is friend indeed. FlashCash has always strived to be your most supportive friend at any time.


Customer Service Executive

at  JC Flash Technologies Pvt Ltd(Posted by jc flash technologies pvt ltd)

This Job is closed.

Salary

15,000 - 18,000 PM

Location

Murugeshpalya, Bengaluru

Experience

Freshers can Apply

Company Typically replies in 6 d

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