Customer Service Executive

Cars24
Gurgaon - Sector 44
2,50,000 - 3,00,000
/ monthly
Requirements
1 - 2 years experience
Graduate
18 - 30 years
Male Only Job
Photos
Salary slips
Joining and Relieving Letters
Marksheets and Degree
Pan Card
Aadhar Card
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

DESIRED CANDIDATE PROFILE:

  • Confident/Aggressive/Smart Thinker / Only Graduate can apply.
  • Willing to work on Saturday & Sunday also.
  • Willing to work under pressure
  • Looking Candidate from BPO/Customer Care Department/Telesales
  • Candidate have good communication skill
  • Salary UP to 3.00 LPA

Job purpose

The role of a ARC Executive is to be vigilant of eventualities happening at customer’s place. Security of customer’s property through accurate monitoring, validation, reporting and ensuring on time action response are the key expectations of the role.

Duties and responsibilities

·         Monitor the premises with diligence

·         Is alert at all times and take the necessary steps in case of unexpected eventualities

·         In eventualities, validate and report to the teams concerned and take other necessary steps as per the guidelines

·         Keep a track of the team’s whereabouts at all times and ensure all areas are covered diligently

Skills and Qualifications

·         Graduation in any discipline

·         Keen observer and quick on his/her feet

·         Basic knowledge of working with electronics and computer

·         Is able to communicate efficiently and effectively

·         Is able to work in collaboration with other teams for closures

·         Has an eye to notice even minutest of eventualities and respond appropriately on time always

Working conditions

The Alarm Receiving Centre function operates 24/7. The job requires a person to work in a 9 hours shift each day. The shift rotates every 15 days. The job will get intense at crisis; thus it demands managing stress and critical situations. The work expects patience, multitasking and focused approach.

Additional Requirements
Language
Hindi,
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
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Posted on 28 Feb 2020
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