Purplle Logo

2 Openings

Posted 1 month Back

SalarySalary

13,000 - 17,000 PM

ExperienceExperience

1 yrto3 yrs experience| Resume Required

LocationLocation

Ghatkopar West, Mumbai

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Company Typically replies in 2 d

Additional Details

Job Type

Full Time

Shift Timings

12:00 PM - 9:00 PM(day shift)

11:00 AM - 8:00 PM(day shift)

8:00 AM - 5:00 PM(day shift)

10:00 AM - 7:00 PM(day shift)

Working Days

6 days|Off Days:Thursday

(1 Rotational Off & Rotational Shifts)

Job Benefits

Additional Incentives

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Customer Care mandatoryCompulsory

Inbound / Customer Service / Customer Care experience into voice/email/chat process is requiredCompulsory

Age

20 - 26 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Documents

Aadhar CardCompulsory

Salary slipsCompulsory

Pan CardCompulsory

Joining and Relieving LettersCompulsory

Others

Expected SalaryCompulsory

Notice PeriodCompulsory

Since it will be WFH due to COVID so laptop & internet connection is preffered

Job Description

  • Must have handled inbound call flow.
  • Candidate will be responsible to solve customer queries over call,e-mails,chat.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Will also be involved in activities like elite calling and pitching the customer regarding special product offers.
  • Take the extra mile to engage customers.


CS ExecutiveIn Hand salary
HSC + 1 year experience13K - 14K
HSC + 2-3 years experience15K - 17K
Graduate + 1 year experience15K - 17K

Company Details

Purplle.com is India's Leading Online Destination for Personal Care and Grooming. Armed with 400 brands and 10,000 products, Purplle.com attracts 3-4 million beauty enthusiasts a month. Purplle.com Salons & Spa Finder is a hyperlocal salons listing and booking platform currently live in 4 cities with a catalogue of 7000 salons and spas.
Purplle.com has grown 400% YoY for the last three years and has captured 15-20% market share in the online beauty market. We are looking for people who are excited to build technology capabilities in the mobile and e-commerce space at scale.

Customer Service Executive

at  Manash Lifestyle Pvt. Ltd.(Posted by purplle)

Salary

13,000 - 17,000 PM

Location

Ghatkopar West, Mumbai

Experience

1 yrto3 yrs experience

Company Typically replies in 2 d

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