Customer Service Executive (Min. Six month work exp. must)

jobbasket.co.in
Bengaluru - HSR Layout
18,000 - 25,000
/ monthly
Requirements
6 months - 6 years experience
12th pass
18 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
11:00am - 8:00pm
Morning Shift
10:00am - 7:00pm
Morning Shift
9:00am - 6:00pm

Job description



Inbound calling for customer service

Identify and assess customer needs to achieve satisfaction

 Build sustainable relationships and trust with customer accounts through open and interactive communication

 Provide accurate, valid and complete information by using the right methods/tools

 Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

Keep records of customer interactions, process customer accounts

 Follow communication procedures, guidelines, and policies

Take the extra mile to engage customers










Additional Requirements
Language
English,
Hindi
Experience
Customer Care,
Real Estate
Job Type
Full Time
Skills
Confidence
Personal Grooming
Customer Retention
Documents
Salary slips
Joining and Relieving Letters
Marksheets and Degree
Other requirements
- candidate should join within 15 days?
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Posted on 27 Dec 2019
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