Customer Service Executive (Min. Six month work exp. must)

at  jobbasket.co.in

Salary

INR18,00018,000 - 25K  PMPM

Experience

6 monthsto6 yrs experience| Resume Required

Location

HSR Layout, Bengaluru

Customer Service Executive (Min. Six month work exp. must)FULL_TIME

jobbasket.co.in Not Specified

12th Pass

6 months

2019-12-27T18:37:16

2020-01-29T10:17:51.421592+05:30

Recruitment / Staffing / RPO

Customer Care

Job Benefits

INR

INR18,00018,000 - 25K  PMPM

HSR Layout, BengaluruBangalore Karnataka560102IN

11:00 AM - 8:00 PM(day shift)

10:00 AM - 7:00 PM(day shift)

9:00 AM - 6:00 PM(day shift)

<p><br/><br/><!--StartFragment--><span >Inbound calling for customer service</span></p><!--StartFragment--><p><span >Identify and assess customer needs to achieve satisfaction</span></p><div><font color="#1c1e21"></font><p><br/></p><div><!--StartFragment--><span > Build sustainable relationships and trust with customer accounts through open and interactive communication</span><p></p><p><font color="#1c1e21"><!--StartFragment--><span > Provide accurate, valid and complete information by using the right methods/tools</span></font></p><p><font color="#1c1e21"><!--StartFragment--><span > Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution</span></font></p><p><font color="#1c1e21"><!--StartFragment--><span >Keep records of customer interactions, process customer accounts</span></font></p><p><font color="#1c1e21"><!--StartFragment--><span > Follow communication procedures, guidelines, and policies</span></font></p><p><font color="#1c1e21"><!--StartFragment--><span >Take the extra mile to engage customers</span><br/></font></p><font color="#1c1e21"><br/><br/><br/><br/><br/></font><p></p><br/><br/><br/><br/><p></p></div></div>