Customer Service Executive (Tamil Language)

StanPlus Technologies Pvt Ltd
Hyderabad - Banjara Hills
15,000 - 20,000
/ monthly
Requirements
6 months - 3 years experience
less than 10th
20 - 30 years
No gender preference
Photos
Marksheets and Degree
Joining and Relieving Letters
Cheque Book / Pass Book
Aadhar Card
Pan Card
Shift timings
Working days
6 days/week
Morning Shift
7:00am - 4:00pm
Morning Shift
2:00pm - 11:00pm
Night Shift
11:00pm - 8:00am

Job description

Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database. Areas of responsibilities would be:

  • Determine the requirements by working with customers.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfil requests by completing transactions; entering requests in system or forwarding requests.
  • Sell additional services by recognizing opportunities explaining the benefits of additional features.
  • Maintain call centre database by entering information.
  • Keep systems operational by following established procedures; reporting malfunctions.
Additional Requirements
Language
Tamil,
English,
Hindi
Experience
Customer Care
Job Type
Full Time
Skills
Communication Skills
Data Entry
Typing
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Posted on 23 June 2020
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Customer Care in StanPlus Technologies Pvt Ltd