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Posted 3 months, 2 weeks Back


2Lac  - 4Lac  PM


6 monthsto7 yrs experience| Resume Required


Mumbai, Mumbai

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Additional Details

Job Type

Full Time

Working Days

5 days

(2 days rotational off)

Job Requirements


Below 10th mandatoryCompulsory


6 months to 7 yrs of experience as Customer Care mandatoryCompulsory

Experience in IT - Hardware / Networking preferred


19 - 32 yrs


Male mandatoryCompulsory


Fluent English skills - Ability to Speak, Read & Write

Job Description


Roles & responsibilities: 


1. This role involves providing notifications to the clients and assisting with any queries they may have via Calls. 

 2. Role involves developing strong customer relationships and responsible to resolve queries of the customers via Call/chat within the assigned TAT/SLA. 

 3. Manage and take Ownership of the resolution process for all customer related issues (Outbound/Inbound calls). 

 4. Using define resources and tools to support the customer by answering questions and escalating to respective teams if needed for further support. 



Required skills: 


1. Ready to work in rotational shifts. 

 2. Good communication with reading and written communication skills. 

 3. Excellent time management skills, attention to detail and the ability to multi task. 

 4. Confident to handle assign responsibility. 


Educational Qualification: Any Graduate/Undergraduate 


Will be getting night shift allowances as well. 




Company Details

Customer Service Representative

at  Tridat Technologies(Posted by tridat technologies)


2Lac  - 4Lac  PM


Mumbai, Mumbai


6 monthsto7 yrs experience

Company Typically replies in 1 hr

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