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Customer Success Executive

at  XLNC Technologies(Posted by xlnc technologies)

Customer Success Executive

at  XLNC Technologies(Posted by xlnc technologies)

Job has stopped accepting applications

SalarySalary

3Lac  - 6Lac  CTC

ExperienceExperience

1 yrto5 yrs experience| Resume Required

LocationLocation

Malad West, Mumbai

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Additional Details

Job Type

Full Time

Job Requirements

Education

Graduation degree preferred

Experience

1 yr to 5 yrs of experience as Customer Care in IT- Software preferred

Age

Above 18 yrs

Gender

Female preferred

Job Description



JOB DESCRIPTION

Client/Account Management, Client Servicing

Requirement
  1. 1-2 Years of Experience
  2. Good communication skills in English
  3. Upselling Capability
  4. Preferably from a quality background
Job Responsibility
  1. Managing the client and handling the grievances
  2. High levels of quality customer engagement ensuring they reach success as soon as possible   Upselling
  3. Monitor the progress and mitigate risks involved if any
  4. Quality check for keeping a track on the quality of the delivery 
  5. Monitoring the CSAT(Client satisfaction survey)



Company Details

Customer Success Executive

at  XLNC Technologies(Posted by xlnc technologies)

Salary

3Lac  - 6Lac  CTC

Location

Malad West, Mumbai

Experience

1 yrto5 yrs experience

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