Customer Success Executive
at SIGNZY Technology Pvt. Ltd.(Posted by signzy)Customer Success ExecutiveNew
at SIGNZY Technology Pvt. Ltd.(Posted by signzy)
Freshers Can Apply
1 Opening
Salary
INR8Lac 8Lac - 10Lac CTCCTC
Salary
INR8Lac 8Lac - 10Lac CTCCTC
Experience
Freshers can Apply2 yrs experience| Resume Required
Experience
Freshers can Apply2 yrs experience| Resume Required
Location
Lower Parel, Mumbai
Location
Lower Parel, Mumbai
Company Typically replies in 1 hr
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:00 PM(day shift)
Working Days
5 days|Off Days:Saturday,Sunday
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
Experience as Other in Banking / Financial Services / Insurance or IT- Software mandatoryCompulsory
0 to 2 yrs of experience preferred
Age
22 - 28 yrs
Communication
Excellent English skills - Ability to SpeakCompulsory
Job Description
1. Responsible for building, nuturing and maintaining relations with clients and key personnel within customer companies.
2. Alerting the sales team to opportunities for further sales within key clients.
3. Operates as the point of contact for assigned customers
4. Makes sure clients receive requested Signzy products and services in a timely fashion
5. Communicates client needs and demands to senior management
6. Manage projects within client relationships, working to carry out client goals while meeting company goals
7. Coordinate with internal cross functional teams working on the same account to ensure consistent service
8. Service multiple clients concurrently, often meeting deadlines
9 Study competition to find new ways to retain customers
Skills & Abilities;
1. Proven experience as a Client Relationship Manager/Executive.
2. Knowledge of FSI clients' business - the ability to understand the client’s business, their market sector, regulation compliance and be able to discuss knowledgeably with the client.
3. Ability to work well with a team
Company Details
SIGNZY Technology Pvt. Ltd.(Posted by signzy)
Startup|IT- Software|50-200 Employees
Signzy is an AI powered RPA platform for financial services. No matter how complex your workflow or operational complexity, Signzy is able to completely automate your back-operations decision making process into a real-time API. This is possible due to a combination of Nebula - Our no code AI model builder and our Fintech API Marketplace of over 200+ APIs. Today we work with over 90+ FIs globally including the 4 largest banks in India and a Top 3 acquiring Bank in US. Globally we have a strong partnership with MasterCard and offices in New York and Dubai to serve our customers in the 2 geographies. Our Product team is based out of Bangalore and we also have a sales office in Mumbai
This innovation has been recognized several times in our journey including awards from Indian Banking regulator- Reserve Bank of India (Jul 16,18), IBM (Aug 16), Thomson Reuters (Nov 16), Forbes (Jan 17) and HDFC Life (Mar 17), Monetary Authority of Singapore (Nov 17), IAMAI (2018, 2019, 2020), Technoviti (2020)
8Lac - 10Lac CTC
Lower Parel, Mumbai
Freshers can Apply2 yrs experience
Company Typically replies in 1 hr