1. A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. 2. Maintaining records of transactions and interactions. 3. Appropriate and timely follow-ups wherever required. 4. Escalate unresolved queries to respective departments for accurate redressal

Customer Care

BPO / ITES

English

Hindi

Punjabi

Integrity, respect for the individual, delivering value, and making an impact on society are just some of our core values. Our commitment to both our clients’ success and our own standards is what sets LiRC apart as a world-class professional services organization. We focus on clients. We take pride in our ability to provide quality services – whether they are an owner-managed business or a large multinational corporation. We are a multi-skilled, multi-disciplined firm,offering clients a wide range of industry-focused business solutions. We recruit the brightest and the best – whatever their specialisation. We combine the dynamism and fluid-thinking with the business knowledge and insight of the seasoned executive. Investing in our people means our clients get world-class expertise to solve their complex business problems.

Customer Support Executive

Job description