Company Logo

Customer Support

at  skylar consultancy

Customer Support

at  skylar consultancy

10 Openings

Posted 3 weeks, 4 days Back

SalarySalary

12,000 - 25K  PM

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Koramangala, Bengaluru

Share via

Share via EmailShare via FacebookShare via LinkedinShare via Whatsapp

Additional Details

Job Type

Full Time

Job Requirements

Education

Below 10th allowed

Experience

6 months to 2 yrs of experience as Customer Care preferred

Age

Above 18 yrs

Communication

Excellent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak

Good Tamil skills - Ability to Speak

Job Description



  1. He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  2. He is responsible for rendering useful administrative support to other members of the customer care team.
  3. He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  4. He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  5. His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  6. His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.


Experienced/Fresher

Excellent English


Company Details

Company Logo

Skylar Consultancy

Agency/HR Firm|BPO / ITES

Customer Support

atSkylar Consultancy

Salary

12,000 - 25K  PM

Location

Koramangala, Bengaluru

Experience

6 monthsto2 yrs experience

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.