Company Logo

Customer Support

at  skylar consultancy

Customer Support

at  skylar consultancy

10 Openings

Posted 3 weeks, 4 days Back


12,000 - 25K  PM


6 monthsto2 yrs experience| Resume Required


Koramangala, Bengaluru

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Additional Details

Job Type

Full Time

Job Requirements


Below 10th allowed


6 months to 2 yrs of experience as Customer Care preferred


Above 18 yrs


Excellent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak

Good Tamil skills - Ability to Speak

Job Description

  1. He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  2. He is responsible for rendering useful administrative support to other members of the customer care team.
  3. He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  4. He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  5. His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  6. His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.


Excellent English

Company Details

Company Logo

Skylar Consultancy

Agency/HR Firm|BPO / ITES

Customer Support

atSkylar Consultancy


12,000 - 25K  PM


Koramangala, Bengaluru


6 monthsto2 yrs experience

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