Customer Support Advisor
at CBSL(Posted by conneqt business solutions limited)Customer Support Advisor
at CBSL(Posted by conneqt business solutions limited)
Freshers Can Apply
Posted 1 month, 4 weeks Back
Salary
INR17,50017,500 - 19,000 PMPM
Salary
INR17,50017,500 - 19,000 PMPM
Experience
Freshers can Apply
Experience
Freshers can Apply
Location
Bengaluru, Bangalore UrbanBTM Layout, Bengaluru
Location
Bengaluru, Bangalore UrbanBTM Layout, Bengaluru
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
6 days
(rotatinal off)
Job Requirements
Education
12th pass preferred
Experience
Freshers as Customer Care preferred
Age
18 - 30 yrs
Job Description
Attend customer’s calls and assist them in resolving issues regarding the product/service
· Nature of work – Outbound Voice process, Sales, Lead Generation, Customer support
Agents to manage services like payment issue, support in increasing revenue (e.g. convincing restaurants owners to offer combo, discounts, selling ads, etc.)
· Agent Skills & Experience mix –
o 6 months to 1 year in any contact center operations with Sales Process
o Fresher Can also apply with good communication and convincing skill required
· Languages – English & Hindi / or Tamil /Telugu /Malayalam ( Bengali & Assamese
Company Details
CBSL(Posted by conneqt business solutions limited)
Corporate|Banking / Financial Services / Insurance|Above 1000 Employees
stablished in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.
We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
17,500 - 19,000 PM
Bengaluru, Bangalore Urban
BTM Layout, Bengaluru
Freshers can Apply