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80 Openings

Posted 1 week, 2 days Back

SalarySalary

1.20Lac  - 2Lac  CTC

ExperienceExperience

Freshers can Apply2 yrs experience| Resume Required

LocationLocation

Hinjawadi, Pimpri-Chinchwad

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

(sunday)

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

0 to 2 yrs of experience as Customer Care in IT- Software preferred

Age

18 - 40 yrs

Ownership

Android Phone

Cycle

Car

Bike/Scooter

Communication

Good English skills - Ability to Speak, Read & Write

Documents

Joining and Relieving Letters

Marksheets and Degree

Photos

Salary slips

Voter ID

Pan Card

Aadhar Card

4-Wheeler Driving License

2-Wheeler Driving License

Job Description

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets Minimum Requirement:

• Good Communication Skills

• Good Problem-solving skills over the call

•Freshers with Good Communication skill.

Qualifications

12th to graduates.

Job Type: Full-time

Salary: ₹10,000.00 to ₹18,000.00 /month

Company Details

Customer Support Assocaites

at  Typhoon Communication Pvt. Ltd.(Posted by typhoon communication pvt. ltd.)

Salary

1.20Lac  - 2Lac  CTC

Location

Hinjawadi, Pimpri-Chinchwad

Experience

Freshers can Apply2 yrs experience

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