Customer Support Assocaites

at  Typhoon Communication Pvt. Ltd.(Posted by typhoon communication pvt. ltd.)

Salary

INR1.20Lac 1.20Lac  - 2Lac  CTCCTC

Experience

Freshers can Apply2 yrs experience| Resume Required

Location

Hinjawadi, Pimpri-Chinchwad

Customer Support AssocaitesFULL_TIME

Typhoon Communication Pvt. Ltd. Not Specified

12th Pass

Freshers can apply

2020-03-19T12:44:52

2020-04-18T14:33:20.504947+05:30

Not Specified

Customer Care

Job Benefits

INR

INR1.20Lac 1.20Lac  - 2Lac  CTCCTC

Hinjawadi, Pimpri-ChinchwadPune MaharashtraNot SpecifiedIN

9:00 AM - 6:00 PM(day shift)

<p>• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services<br/><br/>• Follow communication “scripts” when handling different topics<br/><br/>• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives<br/><br/>• Seize opportunities to upsell products when they arise<br/><br/>• Build sustainable relationships and engage customers by taking the extra mile<br/><br/>• Keep records of all conversations in our database in a comprehensible way<br/><br/>• Frequently attend educational seminars to improve knowledge and performance level<br/><br/>• Meet personal/team qualitative and quantitative targets Minimum Requirement:<br/><br/>• Good Communication Skills<br/><br/>• Good Problem-solving skills over the call<br/><br/>•Freshers with Good Communication skill.<br/><br/>Qualifications<br/><br/>12th to graduates.<br/><br/>Job Type: Full-time<br/><br/>Salary: ₹10,000.00 to ₹18,000.00 /month<br/></p>