Customer Support Engineer

Symc Technologoes
Kochi - Thrippunithura, Kochi
20,000 - 90,000
/ monthly
Requirements
6 months - 1 years experience
less than 10th
18 - 50 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
9:30am - 6:30pm

Job description

A reputed company is looking to hire technical support engineers to support their global customers. The posting will be based on Kerala, Kochin.


Please apply with your updated resume.


Job Description-1

Support Engineer - Symantec ProxySG.

Provide L1/L2/L3 support to customers.

Deep technical knowledge in network security, web proxy solution.

Good troubleshooting skills, experience with tools such as wire-shark, sysinfo analyer.

Experience with Symantec/Bluecaot ProxySG, CAS, Reporter is added value.


Job Description-2

Support Engineer - Symantec SEP.

Provide L1/L2/L3 support to customers.

Deep technical knowledge in endpoint security, SQL database.

Good troubleshooting skills, experience with tools such as wire-shark, symdiag.

Experience with Symantec SEP is added value


Job Description-3

Support Engineer - Symantec DLP.

Provide L1/L2/L3 support to customers.

Deep technical knowledge in endpoint security, Oracle database.

Good troubleshooting skills, experience with tools such as wire-shark, symdiag.

Experience with Symantec DLPis added value


Job Description-4

Support Engineer - Symantec Messaging gateway.

Provide L1/L2/L3 support to customers.

Deep technical knowledge in email security, SQL database.

Good troubleshooting skills, experience with tools such as wire-shark, symdiag.

Experience with Symantec SMG is added value


Skills: English speaking and writing

Flexible shift, work from home option, attractive salary.

prior experience in slimier role will have advantage.


Apply with CV, Current salary, Expected Salary

Please apply with your updated resume.

Additional Requirements
Experience
Engineering,
Customer Care,
IT Support - Hardware,
Telecommunications Engineer,
Network / Security / System Administration
Job Type
Full Time
Other requirements
- CV
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Posted on 23 May 2020
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Network / Security / System Administration in Symc Technologoes