v Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
v Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
v Build sustainable relationships and trust with customer accounts through open and interactive communication
v Knowing our products inside and out so that you can answer questions
v Ensure customer satisfaction and provide professional customer support
v Generate Sales Leads
v Experience in customer support / telesales related to home appliances industry / property maintenance services would be given preference.