Customer Support Executive
at maintech facility management services pvt ltdCustomer Support Executive
at maintech facility management services pvt ltd
2 Openings
Posted 1 month, 1 week Back
Salary
INR12,00012,000 - 20,000 PMPM
Salary
INR12,00012,000 - 20,000 PMPM
Experience
6 monthsto4 yrs experience| Resume Required
Experience
6 monthsto4 yrs experience| Resume Required
Location
Sector 62, Noida
Location
Sector 62, Noida
Company Typically replies in 1 hr
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:00 PM(day shift)
Working Days
6 days
Job Requirements
Education
Below 10th allowed
Experience
6 months to 4 yrs of experience as Customer Care in IT- Software or Facility Management preferred
Age
Above 18 yrs
Communication
Fluent English skills - Ability to Speak, Read & WriteCompulsory
Job Description
v Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
v Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
v Build sustainable relationships and trust with customer accounts through open and interactive communication
v Knowing our products inside and out so that you can answer questions
v Ensure customer satisfaction and provide professional customer support
v Generate Sales Leads
v Experience in customer support / telesales related to home appliances industry / property maintenance services would be given preference.
Company Details
Maintech Facility Management Services Pvt Ltd
Small & Medium Enterprises (SMEs)|E-commerce
We are diversified group of companies with business interest in Information Technology, E-commerce, Retail, Facility Management Services & Insurance. We are a very young organization and looking for young & dynamic people with entrepreneurial mind set to lead business and take the business from early stage to growth stage through unconventional growth hacking mind set, execution and perseverance. We are looking for people who are keen to make their career and grow with us. We are not looking for employees rather we are looking for people who wants to become stakeholders in the wealth creation.
Customer Support Executive
atMaintech Facility Management Services Pvt Ltd
12,000 - 20,000 PM
Sector 62, Noida
6 monthsto4 yrs experience
Company Typically replies in 1 hr