6 months to 4 yrs of experience as Customer Care in IT- SoftwareorFacility Management preferred
Above 18 yrs
Fluent English skills - Ability to Speak, Read & WriteCompulsory
vProfessionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
vThoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking
vBuild sustainable relationships and trust with customer accounts through open and interactive communication
vKnowing our products inside and out so that you can answer questions
vEnsure customer satisfaction and provide professional customer support
vGenerate Sales Leads
vExperience in customer support / telesales related to home appliances industry / property maintenance services would be given preference.
We are diversified group of companies with business interest in Information Technology, E-commerce, Retail, Facility Management Services & Insurance. We are a very young organization and looking for young & dynamic people with entrepreneurial mind set to lead business and take the business from early stage to growth stage through unconventional growth hacking mind set, execution and perseverance. We are looking for people who are keen to make their career and grow with us. We are not looking for employees rather we are looking for people who wants to become stakeholders in the wealth creation.
Customer Support Executive
atMaintech Facility Management Services Pvt Ltd
12,000 - 20,000PM
Sector 62, Noida
6 monthsto4 yrs experience
Company Typically replies in 1 hr
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