SalarySalary

18,000 - 26K  PM

ExperienceExperience

1 yrto3 yrs experience

LocationLocation

Bangalore Urban, KA

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Company Typically replies in 6 d

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits

PF & ESIC

Additional Incentives

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Customer Care or Telesales / Telemarketing in BPO / ITES mandatoryCompulsory

Customer Care in Inbound ProcessCompulsory

Age

20 - 30 yrsCompulsory

Communication

Good Hindi skills - Ability to SpeakCompulsory

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Kannada skills - Ability to SpeakCompulsory

Good Tamil skills - Ability to SpeakCompulsory

Good Telugu skills - Ability to SpeakCompulsory

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Company Details

Rupeek Fintech Pvt. Ltd. Logo

Rupeek Fintech Pvt. Ltd.(Posted by rupeek fintech pvt. ltd.)

https://rupeek.com/

Startup|Banking / Financial Services / Insurance|500-1000 Employees

Rupeek is a leading fin tech start-up. Started as an asset-backed online lending platform, Rupeek is aiming to disrupt the traditional brick & mortar, lending models. Rupeek partners with India's leading banks like Federal Bank & others to provide loans at customer's doorstep. Since our launch in 2015, we’ve cemented our position as the No.1 fin tech start-up  in consumer lending space.

We are series -B funded, backed by top-tier investors such as Sequoia Capital & Accel Partners who have invested in companies like Flipkart, Ola, Oyo, Swiggy, Google & Facebook.


Customer Support Executive

at  Rupeek Fintech Pvt. Ltd.(Posted by rupeek fintech pvt. ltd.)

This Job is closed.

Salary

18,000 - 26K  PM

Location

Bangalore Urban, KA

Experience

1 yrto3 yrs experience

Company Typically replies in 6 d

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