SalarySalary

1.60Lac  - 3Lac  CTC

ExperienceExperience

6 monthsto3 yrs experience| Resume Required

LocationLocation

Thane West, Thane

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Company Typically replies in 10 d

Additional Details

Job Type

Full Time

Shift Timings

8:30 AM - 6:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

(Saturdays are Half Day)

Job Benefits

PF & ESIC

Additional Incentives

Reimbursements

Travelling Cost

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 3 yrs of experience as Customer Care in Banking / Financial Services / Insurance mandatoryCompulsory

Do Not create application with sales experienceCompulsory

Should have Customer support experience in Broking firmCompulsory

Targeted Companies - share khan, HDFC , Kotak or any equity companyCompulsory

candidate must have broking firm experience.Compulsory

NISM Certification requriedCompulsory

Age

21 - 30 yrsCompulsory

Ownership

Laptop requiredCompulsory

Android PhoneCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak, Read & WriteCompulsory

Documents

Joining and Relieving LettersCompulsory

Marksheets and DegreeCompulsory

Salary slipsCompulsory

Pan CardCompulsory

Aadhar CardCompulsory

Skills

Others

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

​Resolve product or service problems by clarifying the customer's complaint/Queries, determining the cause of the problem. Should be able to speak with at least 75-80 clients a day.

Cater to email/Calls queries & ensure to respond in a stipulated period in time. 

Help improve the internal processes using customer feedback as the main criteria.

Should be comfortable in shifts handling commodities trades. 

NISM 5/6/8 certified can only apply 

Should be able to speak with at least 75-80 clients a day.

Company Details

5Paisa Capital Limited Logo

5Paisa Capital Limited(Posted by 5paisa capital limited)

https://www.5paisa.com/

Small & Medium Enterprises (SMEs)|Banking / Financial Services / Insurance|500-1000 Employees

At 5paisa we know the value of money and we know that investment must guarantee safety as well as returns. We are backed by one of India's leading financial services companies - IIFL. Our experience has now turned into expertise and we ensure that whatever we do, our customers are our priority. That being said, we understand our customer's needs and provide next-generation technology with effective solutions for a hassle-free investment experience at a negligible cost. We are the best discount broker in the business, and we work around the clock to make sure we are facilitating the best for our customers.

From remarkable trading platforms, expert researches, the lowest trading fee of just Rs 10 per order, we ensure that there is no compromise when it is for a user's experience. We are constantly working to make our services better with every day. So what are you waiting for? Open a paperless demat account with us today and manage all your investments at one place. Not just that, we are very sincere with our customer care.

Customer Support Executive

at  5Paisa Capital Limited(Posted by 5paisa capital limited)

Salary

1.60Lac  - 3Lac  CTC

Location

Thane West, Thane

Experience

6 monthsto3 yrs experience

Company Typically replies in 10 d

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