SalarySalary

1.60Lac  - 3Lac  CTC

ExperienceExperience

6 monthsto3 yrs experience

LocationLocation

Thane West, Thane

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Company Typically replies in 10 d

Additional Details

Job Type

Full Time

Shift Timings

8:30 AM - 6:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

(Saturdays are Half Day)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 3 yrs of experience as Customer Care in Banking / Financial Services / Insurance mandatoryCompulsory

Should have Customer support experienceCompulsory

Do Not create application with sales experienceCompulsory

Targeted Companies - share khan, HDFC , Kotak or any equity companyCompulsory

candidate must have broking firm experience.Compulsory

NISM Certification preferred

Age

21 - 30 yrsCompulsory

Communication

Excellent English skills - Ability to Speak, Read & WriteCompulsory

Fluent Hindi skills - Ability to Speak, Read & WriteCompulsory

Others

Candidate must be ready to do NISM certification course(at his own) after joining.Compulsory

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

​Resolve product or service problems by clarifying the customer's complaint/Queries, determining the cause of the problem. Should be able to speak with at least 75-80 clients a day.

Cater to email/Calls queries & ensure to respond in a stipulated period in time. 

Help improve the internal processes using customer feedback as the main criteria.

Should be comfortable in shifts handling commodities trades. 

NISM 8 certified / must be ready to give the exam after joining. 

Should be able to speak with at least 75-80 clients a day.

NOTE- Pick and Drop facility will be provided from Thane station​

Company Details

5Paisa Capital Limited Logo

5Paisa Capital Limited(Posted by 5paisa capital limited)

https://www.5paisa.com/

Small & Medium Enterprises (SMEs)|Banking / Financial Services / Insurance|500-1000 Employees

At 5paisa we know the value of money and we know that investment must guarantee safety as well as returns. We are backed by one of India's leading financial services companies - IIFL. Our experience has now turned into expertise and we ensure that whatever we do, our customers are our priority. That being said, we understand our customer's needs and provide next-generation technology with effective solutions for a hassle-free investment experience at a negligible cost. We are the best discount broker in the business, and we work around the clock to make sure we are facilitating the best for our customers.

From remarkable trading platforms, expert researches, the lowest trading fee of just Rs 10 per order, we ensure that there is no compromise when it is for a user's experience. We are constantly working to make our services better with every day. So what are you waiting for? Open a paperless demat account with us today and manage all your investments at one place. Not just that, we are very sincere with our customer care.

Customer Support Executive

at  5Paisa Capital Limited(Posted by 5paisa capital limited)

This Job is closed.

Salary

1.60Lac  - 3Lac  CTC

Location

Thane West, Thane

Experience

6 monthsto3 yrs experience

Company Typically replies in 10 d

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