Company Logo

Customer Support Executive

at  Retreatsfor me(Posted by retreatsfor me)

Customer Support Executive

at  Retreatsfor me(Posted by retreatsfor me)

Job has stopped accepting applications

SalarySalary

10,000 - 12,000 PM

ExperienceExperience

6 monthsto2 yrs experience

LocationLocation

Rajouri Garden, New Delhi

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 6:30 PM(day shift)

Working Days

6 days

(fixed week off on sunday)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 2 yrs of experience as Customer Care in Travel / Tourism preferred

Age

Above 18 yrs

Gender

Male mandatoryCompulsory

Ownership

Laptop requiredCompulsory

Communication

Excellent English skills - Ability to Speak, Read & Write

Job Description

About the Company:-
*
RetreatsForMe is an initiative to contribute to the well being of people by offering handpicked retreats for Wellness, Rejuvenation, Body purification, Yoga, Anti-ageing, Stress Management and more. We are a growing organization where our workplace is an extension of our families back home. We value positive attitude, honesty, sense of judgment & responsibility, integrity, and self-motivation. Our prime focus is to always deliver an amazing experience for all our customers.*
**
Job Summary:-
folk will be working as a customer care representative for In-house blended process which include 60% call and 40% chat.
**
JOB RESPONSIBILITIES :-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Resolve customer queries by call and chat.
3. Identify and assess customers' needs to achieve satisfaction.
4. Greet customers warmly and ascertain problem or reason for calling.
**
Key Skills:-

1. Proficient in communication skills.


Required Experience and Qualifications:-
1. Qualification Required:- U.G or graduate
2. Experience:- 6 months to 2 yrs
3. candidate must be from travel industry

4. Candidate should have past experience as CSR.


Note :- Candidate should have there own laptop
**
Preference:- Only female candidates should apply

Salary:- Up-to 12 k per month / exclusive of PLI
**
Benefits:-
1. fixed working hours
2. general day shift
3. Fixed week off
4. Leave encashment

Job Type: Full-time

Salary: ₹10,000.00 to ₹12,000.00 /month

Company Details

Company Logo

Retreatsfor me(Posted by retreatsfor me)

http://www.retreatsforme.com

Small & Medium Enterprises (SMEs)|Healthcare / Medical

Retreat for me is India's biggest yoga holiday travel sites.

Customer Support Executive

at  Retreatsfor me(Posted by retreatsfor me)

Salary

10,000 - 12,000 PM

Location

Rajouri Garden, New Delhi

Experience

6 monthsto2 yrs experience

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