About the Company:-
RetreatsForMe is an initiative to contribute to the well being of people by offering handpicked retreats for Wellness, Rejuvenation, Body purification, Yoga, Anti-ageing, Stress Management and more. We are a growing organization where our workplace is an extension of our families back home. We value positive attitude, honesty, sense of judgment & responsibility, integrity, and self-motivation. Our prime focus is to always deliver an amazing experience for all our customers.*
folk will be working as a customer care representative for In-house blended process which include 60% call and 40% chat.
JOB RESPONSIBILITIES :-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Resolve customer queries by call and chat.
3. Identify and assess customers' needs to achieve satisfaction.
4. Greet customers warmly and ascertain problem or reason for calling.
1. Proficient in communication skills.
Required Experience and Qualifications:-
1. Qualification Required:- U.G or graduate
2. Experience:- 6 months to 2 yrs
3. candidate must be from travel industry
4. Candidate should have past experience as CSR.
Note :- Candidate should have there own laptop
Preference:- Only female candidates should apply
Salary:- Up-to 12 k per month / exclusive of PLI
1. fixed working hours
2. general day shift
3. Fixed week off
4. Leave encashment
Job Type: Full-time
Salary: ₹10,000.00 to ₹12,000.00 /month