Company Logo

5 Openings

Posted 4 weeks Back

SalarySalary

10,000 - 12,000 PM

ExperienceExperience

6 monthsto1 yr experience| Resume Required

LocationLocation

Vastrapur, AhmedabadNavrangpura, Ahmedabad+3 more

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

(Sunday Off)

Job Requirements

Education

Below 10th allowed

Experience

6 months to 1 yr of experience as Customer Care in IT- Software preferred

Age

18 - 25 yrs

Gender

Female preferred

Communication

Functional English skills - Ability to Speak, Read & Write

Functional Hindi skills - Ability to Speak & Read

Job Description

For Tele caller (Female)

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

·        Contact potential or existing customers to inform them about a product or service using scripts

·        Answer questions about products or the company

·        Ask questions to understand customer requirements and close sales

·        Direct prospects to the field sales team when needed

·        Enter and update customer information in the database

·        Take and process orders in an accurate manner

·        Handle grievances to preserve the company’s reputation

·        Go the “extra mile” to meet sales quota and facilitate future sales

·        Keep records of calls and sales and note useful information

Requirements

·                    Proven experience as telesales representative or other sales/customer service role

·                    Proven track record of successfully meeting sales quota preferably over the phone

·                    Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·                    Ability to learn about products and services and describe/explain them to prospects

·                    Excellent knowledge of English

·                    Excellent communication and interpersonal skills

·                    Cool-tempered and able to handle rejection

·                    Outstanding negotiation skills with the ability to resolve issues and address complaints

Company Details

Company Logo

URM Consultancy(Posted by urm consultancy)

Agency/HR Firm|Recruitment / Staffing / RPO

Customer Support Executive

at  URM Consultancy(Posted by urm consultancy)

Salary

10,000 - 12,000 PM

Location

Vastrapur, Ahmedabad

Navrangpura, Ahmedabad+3 more

Experience

6 monthsto1 yr experience

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