PITCS Logo

Customer Support Executive

at  PITCS(Posted by pitcs)

Customer Support Executive

at  PITCS(Posted by pitcs)

50 Openings

Posted 1 month, 1 week Back

SalarySalary

16,000 - 18,000 PM

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Dooravani Nagar, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

7:00 AM - 2:00 PM(day shift)

2:00 PM - 11:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

6 months to 2 yrs of experience as Telesales / Telemarketing mandatoryCompulsory

Experience in BPO / ITES or FMCG / F&B preferred

Age

20 - 31 yrs

Communication

Excellent English skills - Ability to Speak, Read & Write

Excellent Hindi skills - Ability to Speak, Write & Read

Job Description

1) Maintaining a positive, empathetic and professional attitude toward customers at all times.

2) Responding promptly to customer inquiries.

3) Communicating with customers through various channels.

4) Acknowledging and resolving customer complaints.

5) Knowing our products inside and out so that you can answer questions.

6) Keeping records of customer interactions, transactions, comments and complaints.

7) Providing feedback on the efficiency of the customer service process.

Company Details

PITCS Logo

PITCS(Posted by pitcs)

Agency/HR Firm|Recruitment / Staffing / RPO|50-200 Employees

Customer Support Executive

at  PITCS(Posted by pitcs)

Salary

16,000 - 18,000 PM

Location

Dooravani Nagar, Bengaluru

Experience

6 monthsto2 yrs experience

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