Company Logo

Customer Support Executive

at  grass roots india

Customer Support Executive

at  grass roots india

Freshers Can ApplyFreshers Can Apply

2 Openings

Posted 2 weeks, 5 days Back

SalarySalary

10,000 - 18,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Lower Parel, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:00 PM(day shift)

Working Days

5 days

(Saturday Sunday)

Job Requirements

Education

Graduation degree preferred

Experience

Freshers as Customer Care preferred

Age

Above 18 yrs

Communication

Good English skills - Ability to Speak, Read & Write

Job Description



1. Respond to customer queries and resolve their issues
2. Handle user queries through calls and e-mails
3. Comprehend the issue, search on knowledge management tool and communicate/narrate effectively
4. Handle queries and resolve and give appropriate solutions to the customers


Company Details

Company Logo

Grass Roots India

http://www.grgindia.in/

Small & Medium Enterprises (SMEs)|IT- Software|50-200 Employees

Grass Roots India is recognised as a leader in the business of employee, channel and customer engagement solutions. We help organisations reach their business goals by creating loyal customers, engaging their employees, and incentivising their channel partners.

For over a decade, with innovative solutions, top quality brands and best in class service, we have helped some of the biggest and the best known organisations maximise sales, productivity and loyalty. We are trusted by our clients with their three most valuable assets: their people, their customers and their brand.

Our leaders bring together ideas, best practice and strategies. We are a strong, collaborative team – just one of the factors that makes Grass Roots India a high-performing organization. You’ll find us to be approachable, professional and human (our business is all about people, after all). So feel welcome to share your organization’s vision, goals and challenges with us; and working together we can make some great things happen for your business.

Customer Support Executive

atGrass Roots India

Salary

10,000 - 18,000 PM

Location

Lower Parel, Mumbai

Experience

Freshers can Apply

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