Customer Support Executive
at Nexplace(Posted by nexplace info pvt ltd)Customer Support Executive
at Nexplace(Posted by nexplace info pvt ltd)
Job has stopped accepting applications
Salary
INR1.80Lac 1.80Lac - 5Lac CTCCTC
Salary
INR1.80Lac 1.80Lac - 5Lac CTCCTC
Experience
Freshers can Apply
Experience
Freshers can Apply
Location
HSR Layout, Bengaluru
Location
HSR Layout, Bengaluru
Company Typically replies in 2 d
Additional Details
Job Type
Full Time
Working Days
5 days
(only Sunday off)
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
Freshers as Telesales / Telemarketing preferred
Age
18 - 28 yrs
Communication
Good Hindi skills - Ability to Speak, Read & WriteCompulsory
Good English skills - Ability to Speak, Write & ReadCompulsory
Skills
Others
How many years of Experience do you haveCompulsory
Job Description
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio
Company Details
Customer Support Executive
at Nexplace(Posted by nexplace info pvt ltd)
1.80Lac - 5Lac CTC
HSR Layout, Bengaluru
Freshers can Apply
Company Typically replies in 2 d
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