1 Opening
Posted 1 month, 2 weeks Back
Salary
INR1Lac 1Lac - 3Lac CTCCTC
Salary
INR1Lac 1Lac - 3Lac CTCCTC
Experience
Freshers can Apply| Resume Required
Experience
Freshers can Apply| Resume Required
Location
Satellite, Ahmedabad
Location
Satellite, Ahmedabad
Company Typically replies in 4 d
Additional Details
Job Type
Full Time
Job Requirements
Education
Below 10th allowed
Experience
Freshers as Customer Care preferred
Age
Above 18 yrs
Gender
Female preferred
Skills
ConfidenceCustomer RetentionCompulsory
Job Description
Handling customers queries, regarding their products.
Answering Customers calls & revert them with Solution.
Follow up customers concern.
Manage the customer database for marketing and support
Handle customer inbound and outbound calls
Manage customer support tools and software
Customer Service via phone, email, and chat
Maintains composure and patience with customers
Track customer data on daily basis
Responding promptly to customer inquiries.
Assessing customer needs and challenges
Maintaining CRM database and sharing status reports to management.
Resolving matters in the best interest of both the customer and the company.
Company Details
Small & Medium Enterprises (SMEs)|Information Technology and Services
Erience Solutions is an ISO 9001:2008 certified Web & Mobile Design/ Development service firm located in New York, the United States with the off-shore development center in India. With our growing reputation combined with exceptional talent pool and passion for technology, we have been able to achieve an 87% client repetition ratio.
At Erience, we’re about people and have nurtured one of the best team of innovators, designers, analysts, software developers, and computer scientists, focused on delivering the cutting edge technology solutions. Coupled with innovative practices, our focus is to provide end-to-end technology and marketing services.
1Lac - 3Lac CTC
Satellite, Ahmedabad
Freshers can Apply
Company Typically replies in 4 d
