Erience Solutions Logo

Customer Support Executive

at  erience solutions

Customer Support Executive

at  erience solutions

Freshers Can ApplyFreshers Can Apply

1 Opening

Posted 1 month, 2 weeks Back

SalarySalary

1Lac  - 3Lac  CTC

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Satellite, Ahmedabad

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Company Typically replies in 4 d

Additional Details

Job Type

Full Time

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Customer Care preferred

Age

Above 18 yrs

Gender

Female preferred

Skills

Job Description

Handling customers queries, regarding their products.


Answering Customers calls & revert them with Solution.


Follow up customers concern.


Manage the customer database for marketing and support


Handle customer inbound and outbound calls


Manage customer support tools and software


Customer Service via phone, email, and chat


Maintains composure and patience with customers


Track customer data on daily basis


Responding promptly to customer inquiries.


Assessing customer needs and challenges


Maintaining CRM database and sharing status reports to management.


Resolving matters in the best interest of both the customer and the company.





Company Details

Erience Solutions Logo

Erience Solutions

http://erience.co

Small & Medium Enterprises (SMEs)|Information Technology and Services

Erience Solutions is an ISO 9001:2008 certified Web & Mobile Design/ Development service firm located in New York, the United States with the off-shore development center in India. With our growing reputation combined with exceptional talent pool and passion for technology, we have been able to achieve an 87% client repetition ratio.

At Erience, we’re about people and have nurtured one of the best team of innovators, designers, analysts, software developers, and computer scientists, focused on delivering the cutting edge technology solutions. Coupled with innovative practices, our focus is to provide end-to-end technology and marketing services.

Customer Support Executive

atErience Solutions

Salary

1Lac  - 3Lac  CTC

Location

Satellite, Ahmedabad

Experience

Freshers can Apply

Company Typically replies in 4 d

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