Customer Support Executive

Erience Solutions
Ahmedabad - Satellite
1,00,000 - 3,00,000
/ monthly
Requirements
No experience required
less than 10th
Above 18 years
Female Only Job

Job description

Handling customers queries, regarding their products.


Answering Customers calls & revert them with Solution.


Follow up customers concern.


Manage the customer database for marketing and support


Handle customer inbound and outbound calls


Manage customer support tools and software


Customer Service via phone, email, and chat


Maintains composure and patience with customers


Track customer data on daily basis


Responding promptly to customer inquiries.


Assessing customer needs and challenges


Maintaining CRM database and sharing status reports to management.


Resolving matters in the best interest of both the customer and the company.



Additional Requirements
Experience
Customer Care
Job Type
Full Time
Skills
Confidence
Customer Retention
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Posted on 23 Nov 2019
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Customer Care in Erience Solutions