Customer Support Executive
at Career Buddha(Posted by career buddha)Customer Support Executive
at Career Buddha(Posted by career buddha)
Job has stopped accepting applications
Salary
INR1Lac 1Lac - 3Lac CTCCTC
Salary
INR1Lac 1Lac - 3Lac CTCCTC
Experience
Freshers can Apply| Resume Required
Experience
Freshers can Apply| Resume Required
Location
Bengaluru, Bangalore Urban
Location
Bengaluru, Bangalore Urban
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
6 days
Job Requirements
Education
Below 10th allowed
Experience
Freshers as IT Software - ERP / CRM preferred
Age
Above 18 yrs
Communication
Good English skills - Ability to Speak, Read & Write
Good Hindi skills - Ability to Speak, Read & Write
Job Description
Primary Skills
• Telephone etiquette
• Microsoft Excel
• Good Communication skills
• Excellent command over English and Hindi.
• Flexible to work on Sunday, if required.
The primary responsibilities of a Customer Support Executive would be:
· Handling Non-sales calls and sales calls (In bound & out bound calls).
· Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments.
· Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications.
· Maintaining up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current CRM database and real time reporting of the same.
· Refer unresolved customer grievances or special requests to designated departments for further investigation.
Company Details
Customer Support Executive
at Career Buddha(Posted by career buddha)
1Lac - 3Lac CTC
Bengaluru, Bangalore Urban
Freshers can Apply
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