SalarySalary

15,000 - 20,000 PM

ExperienceExperience

1 yrto3 yrs experience

LocationLocation

J P Nagar, Bengaluru

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Company Typically replies in 10 d

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits

PF & ESIC

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Customer Care in BPO / ITES mandatoryCompulsory

Customer Care in Inbound ProcessCompulsory

Age

20 - 30 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Telugu skills - Ability to SpeakCompulsory

Good Kannada skills - Ability to SpeakCompulsory

Others

Notice PeriodCompulsory

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Company Details

Rupeek Fintech Pvt. Ltd. Logo

Rupeek Fintech Pvt. Ltd.(Posted by rupeek fintech pvt. ltd.)

https://rupeek.com/

Startup|Banking / Financial Services / Insurance|500-1000 Employees

Rupeek is a Bengaluru based leading fintech start-up. Started as an asset-backed online

lending platform, Rupeek is aiming to disrupt the traditional brick and mortar lending models.

Since our public launch in 2016, we’ve cemented our position as the No.1 fintech startup in

consumer lending space.


We are Series-B funded, backed by top-tier investors. We are using the scale of the web and

advances in computing, big data, machine learning and mobile to bring transformative

financial innovation to the market. We are looking for helping hands to create a future.


Customer Support Executive

at  Rupeek Fintech Pvt. Ltd.(Posted by rupeek fintech pvt. ltd.)

Salary

15,000 - 20,000 PM

Location

J P Nagar, Bengaluru

Experience

1 yrto3 yrs experience

Company Typically replies in 10 d

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