Customer Support Executive

at  Alorica India Pvt Ltd(Posted by alorica india pvt ltd)

Salary

INR2.20Lac 2.20Lac  - 2.80Lac  CTCCTC

Experience

Freshers can Apply1 yr experience| Resume Required

Location

Bengaluru, Bangalore Urban

Customer Support ExecutiveFULL_TIME

Alorica India Pvt Ltdhttp://www.alorica.com

Graduation

Freshers can apply

2019-03-28T14:59:13

2020-06-02T17:57:29.545923+05:30

BPO / ITES

Customer Care

Job Benefits

INR

English, Account Management, Customer Support, Computer Literacy, Social Media, Supervision, Customer Support Executive, Record Keeping, Enterprise Account Management, Liaising, 2-Wheeler Driving License, 4-Wheeler Driving License, Aadhar Card, Pan Card, Voter ID, Passport, Salary slips, Photos, Marksheets and Degree, Joining and Relieving Letters, Bachelor of Arts (B.A.), Bachelor of Business Administration (B.B.A.), Bachelor of Commerce (B.Com.)

INR2.20Lac 2.20Lac  - 2.80Lac  CTCCTC

Bengaluru, Bangalore UrbanBangalore Karnataka560001IN

<p><br/></p><p><br/></p><!--StartFragment--><p ><b>Job Description:</b></p><p >You will fulfill the day-to-day requirements of managed services for a number of customers at all stages of their lifecycle, liaising with both internal and external teams. A large portion of your work will involve responding to reviews and managing that process for your designated customers.</p><p ><b>Responsibilities:</b></p><ul ><li>Act as the voice of our Enterprise customers for their clients</li><li>Respond to social media and review alerts by responding to reviews</li><li>Be responsible for and liaise with internal teams in connection with deliverables to our customers</li><li>Work with internal groups to set appropriate levels of expectations with clients</li><li>Assist in understanding customer initiatives around response and share best practices</li></ul><p ><b>Requirements:</b></p><ul ><li>0-2 years of experience in Enterprise account management/ managed services</li><li>Experience in working directly with clients</li><li>Exceptional computer literacy</li><li>Strong written skills</li><li>Meticulous record-keeping abilities</li><li>Ability to consistently complete assignments accurately and on time</li><li>Ability to collaborate with others to achieve goals</li><li>Ability to work under pressure</li><li>Self-starter and works well without constant supervision</li></ul><p >Please share your resumes on the below mentioned email id.</p><p >Regards</p><p >Amarnath</p><p >Alorica India Pvt Ltd.</p><!--EndFragment--><p><br/></p><p><br/></p>