Alorica India Pvt Ltd Logo

30 Openings

Posted 2 months Back

SalarySalary

2.20Lac  - 2.80Lac  CTC

ExperienceExperience

Freshers can Apply1 yr experience| Resume Required

LocationLocation

Bengaluru, Bangalore Urban

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This Job is closed.

Additional Details

Job Type

Full Time

Working Days

5 days

(rotational Offs)

Job Requirements

Education

Graduation degree preferred

Bachelor of Arts (B.A.) preferred

Bachelor of Business Administration (B.B.A.) preferred

Bachelor of Commerce (B.Com.) preferred

Experience

0 to 1 yr of experience as Customer Care in BPO / ITES preferred

Age

18 - 35 yrs

Communication

Fluent English skills - Ability to Speak, Read & Write

Documents

2-Wheeler Driving License

4-Wheeler Driving License

Aadhar Card

Pan Card

Passport

Voter ID

Photos

Joining and Relieving Letters

Salary slips

Marksheets and Degree

Job Description



Job Description:

You will fulfill the day-to-day requirements of managed services for a number of customers at all stages of their lifecycle, liaising with both internal and external teams. A large portion of your work will involve responding to reviews and managing that process for your designated customers.

Responsibilities:

  • Act as the voice of our Enterprise customers for their clients
  • Respond to social media and review alerts by responding to reviews
  • Be responsible for and liaise with internal teams in connection with deliverables to our customers
  • Work with internal groups to set appropriate levels of expectations with clients
  • Assist in understanding customer initiatives around response and share best practices

Requirements:

  • 0-2 years of experience in Enterprise account management/ managed services
  • Experience in working directly with clients
  • Exceptional computer literacy
  • Strong written skills
  • Meticulous record-keeping abilities
  • Ability to consistently complete assignments accurately and on time
  • Ability to collaborate with others to achieve goals
  • Ability to work under pressure
  • Self-starter and works well without constant supervision

Please share your resumes on the below mentioned email id.

Regards

Amarnath

Alorica India Pvt Ltd.



Company Details

About Alorica:

Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer life cycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

Customer Support Executive

at  Alorica India Pvt Ltd(Posted by alorica india pvt ltd)

This Job is closed.

Salary

2.20Lac  - 2.80Lac  CTC

Location

Bengaluru, Bangalore Urban

Experience

Freshers can Apply1 yr experience

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