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Customer Support Executive

at  Career glitz(Posted by career glitz)

Customer Support Executive

at  Career glitz(Posted by career glitz)Placement Agency

2 Openings

Posted 1 week, 5 days Back

SalarySalary

25K  - 30K  PM

ExperienceExperience

2 yrsto6 yrs experience| Resume Required

LocationLocation

Greater Kailash, New Delhi

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

9:00 AM - 6:00 PM(day shift)

12:00 PM - 9:00 PM(day shift|for Male Candidates only)

Working Days

6 days

(Sunday)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

2 yrs to 6 yrs of experience as Customer Care in Healthcare / Medical or Wellness / Fitness / Sports / Beauty preferred

Age

20 - 30 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Job Description

 Main Job Tasks and Responsibilities
 Follows up with customer via telephone or email following initial first sales contact and
schedule appointments.
 Provide information to callers about company services and products
 Manage inquiries and record the requests in given forms, software and web portals
(training will be provided for software data entry and web portal data entry)
 Manage inquiry sheets in given forms/formats and software
 Should be very much familiar with MS Office and Internet.
 Continued product education to better service customer calls

Skills/Requirements

 One or more years experience of Telesales in a high volume fast, paced environment
 Strong customer service and telesales skills
 Experienced with Web Based Applications and Windows
 Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast
paced environment
 Ability to manage sensitive and critical client information
 Excellent verbal and written communication skills
 Problem solving and decision making skills
 Superior closing skills

Company Details

Customer Support Executive

at  Career glitz(Posted by career glitz)

Salary

25K  - 30K  PM

Location

Greater Kailash, New Delhi

Experience

2 yrsto6 yrs experience

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