MMF INFOTECH TECHNOLOGIES PVT. LTD. Logo

Posted 2 months, 3 weeks Back

SalarySalary

14,000 - 15,000 PM

ExperienceExperience

6 monthsto3 yrs experience| Resume Required

LocationLocation

Tukoganj, Indore

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Additional Details

Job Type

Full Time

Shift Timings

12:00 AM - 8:00 AM(night shift)

9:30 AM - 7:30 PM(day shift)

Working Days

6 days

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 3 yrs of experience as Back Office Executive or Admin Executive in IT- Software, BPO / ITES or E-commerce mandatoryCompulsory

Age

18 - 30 yrs

Gender

Male mandatoryCompulsory

Job Description

Customer Associate (Voice process/Non Voice Process)

1.Comprehend and process all email and chat correspondences from customers in a timely manner.

2.Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat.

3.Complete all customer care follow-ups in a timely fashion.

4.Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service.

5.Provide alternatives & Superior customer experience on emails and chat.

6.Ability to take quick decisions and respond to customer inquiries in an appropriate manner.

7.Be nimble and flexible to serve in multi-channel environment as per business requirement.

Company Details




MMF Infotech Technologies Pvt Ltd  provide solutions and services which promise multidimensional business growth to our clients, with our exceptional expertise in web design and development, mobile application development, Digital Marketing and Back Office Support & Services.



Customer Support Executive

at  MMF Infotech(Posted by mmf infotech technologies pvt. ltd.)

This Job is closed.

Salary

14,000 - 15,000 PM

Location

Tukoganj, Indore

Experience

6 monthsto3 yrs experience

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