<ul><li>Solving Customer Queries</li><li>Lead generation of clients&nbsp;&nbsp;</li><li>Studying the details of each offering and remaining abreast of updates to these offerings.</li><li>Obtaining and updating lists of individuals' contact details.</li><li>Calling active and budding clients to encourage the purchase of items.</li><li>Addressing clients' uncertainties, grievances, and suggestions on time.</li><li>Noting important details of each conversation.</li><li>Communicating verbal acceptances of offers to our Sales team for closing.</li><li>Recording all successful and unsuccessful attempts to close sales.</li><li>Attending regular team meetings to clarify progress and performance-related expectations.</li><li>Conducting each of your functions with the utmost respect, regardless of others' dispositions</li></ul>

Customer Care

<div class="org-about-us-organization-description__company-heading" style="font-size: 16px;vertical-align: baseline;color: rgba(0, 0, 0, 0.9);"><h2 class="org-about-us-organization-description__about-us-heading Sans-21px-black-85% mb4 " style="font-size: 20px;vertical-align: baseline;color: rgba(0, 0, 0, 0.9);">About us</h2></div>PITCS an ISO 9001-2015 certified company ; a global provider of Information technology, Consulting , Staff Augmentation/Resourcing and Payroll &amp; Compliance services headquartered in Bangalore, India. PITCS was founded in 2006 as an IT development ,Staffing and Hr Services. Since its inception, PITCS was built with a global mindset. With headquarters in India and a rapidly expanding delivery footprint which extends from USA, Singapore and Hongkong, Our software unit helping clients with powerful solutions—including accelerating globalization, visualization, a visionary mindset and new cloud-based technologies – that are forcing companies to rethink traditional ways of working. By leveraging highly flexible business processes, a seamless global delivery network and deep domain expertise, PITCS delivers a better “return on outsourcing”. PITCS have established extremely close partnerships that foster continuous operational improvements and better bottom-line results for clients. PITCS has the geographic presence and mix of onsite and offshore resources to be the preferred global services partner across industry. Because clients see globalization as a key element to their success, our global presence is viewed as a significant market advantage. Our Staffing/Resourcing division provide competent and efficient staff with specific skill sets for each area of requirements. But that is not all; we make sure the quality is not just maintained but keeps getting better with our training and learning programs. In a nutshell, providing the right people for the right job and ensuring they stay right always. By providing trained and skilled employees we ensure the company’s resources are directed towards other productive needs and requirements, thus increasing its efficiency. The payroll and compliance services offered by PITCS provide zero risk exposure proving it to be one of the most infallible and sought after service providers with an impressive clientele.

Customers support executive

Job description