Urgent opening for Inspirysis
Position: DCO L1
Location: Mumbai (Malad)
Malad -: 24000 CTC (take home 18300/-)
Experience: 1 to 4 Yrs (Male)
24/7 Monitoring Of Alert Incidents through the monitoring tools
Ensure the Monitoring Tool threshold and alert are in sync with device actual resource consumption
Monitor the Ticketing System until the closure
Monitor the Ticket SLA
Providing proactive response, based on the severity of the issue.
Be the L1 point of contact for any DC Infra related technical issues
Provide Level 1 technical support through standard KB/SOP
Technical escalation to L2/OEM Team.
Perform L1 Backup Monitoring and Troubleshoot based on SOP/KB
Proper storage and handling of backup media.
Support Asset Management
Maintain checklist for SOD & EOD
Flash MIS & Monitoring Tool Reports from predefined reports configured in tool
Interested candidates can directly share resumes to the given Email Id or contact / whatsapp on the same given number.