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Desktop and Network Engineer

at  Naukri Available(Posted by naukri available)

Desktop and Network Engineer

at  Naukri Available(Posted by naukri available)Placement Agency

10 Openings

Posted 2 months, 1 week Back

SalarySalary

2.50Lac  - 4.50Lac  CTC

ExperienceExperience

1 yr experience| Resume Required

LocationLocation

Sector 47, Gurgaon

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Company Typically replies in 19 hr

Additional Details

Job Type

Full Time

Working Days

5 days

Job Requirements

Education

Graduation degree preferred

Experience

Minimum 1 yr of experience as Customer Care in BPO / ITES preferred

Age

Above 18 yrs

Communication

Excellent English skills - Ability to Speak, Read & Write

Documents

Passport

Pan Card

Salary slips

Electricity Bill

Marksheets and Degree

Joining and Relieving Letters

Cheque Book / Pass Book

Photos

Voter ID

Aadhar Card

2-Wheeler Driving License

Job Description

Core Skills:

 
OS:All Windows Client platform/Windows Server 2012/Linux CentOS-6.9

 
Networking:TCP/IP, DNS, DHCP

 
LAN Services:ADS, DNS, DHCP, and IIS, Group Policies, etc.

 
Security Products:McAfee Products, Norton Anti Virus, Kaspersky etc.

 
Protocols:Basic knowledge of TCP/IP, Routing Protocols.



Software Installation and Support:

 
                    Installation of various Operating Systems like, Windows 95/98, 2000 professional, XP, Vista, 7, 8, 10 &


 Windows Server 2012/Linux CentOS-6.9

 
                    Installing and configuring local customized softwares. Provide training to users for the software.



Job Responsibilities

 
       Provide technical support to US/UK customers.

 
       Handling issues of all kind of third party softwares and networking issues of windows operating system.

 
       Basic troubleshooting of MAC OS and Ipad/Iphone setup issues.

 
       Troubleshooting of No Boot and No Internet Issues.

 
       Handling Network Troubleshooting and Installation of Operating System such as Windows XP, Windows VISTA, Windows 7 and Windows 8, 8.1 &10.

 
       Providing resolution for Laptops and Desktops for Hardware/Software and Operating system.

 
       Prepare valid document according to the standard template provided by the client.

 
       Expertise in Browser Issues like issues related to IE, Firefox, Google Chrome and Microsoft Edge.

 
       Send daily case tracker to the superiors.

 
       Providing resolution with delivery in perspective by collecting the maximum and accurate information before solving it.

 
       Trying to get VOCs from clients on each session.


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Company Details

Company Logo

Naukri Available(Posted by naukri available)Placement Agency

Individual Employer|Banking / Financial Services / Insurance|200-500 Employees

Desktop and Network Engineer

at  Naukri Available(Posted by naukri available)

Salary

2.50Lac  - 4.50Lac  CTC

Location

Sector 47, Gurgaon

Experience

1 yr experience

Company Typically replies in 19 hr

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