Company Logo

Desktop Support Engineer

at  randstad india

Desktop Support Engineer

at  randstad indiaPlacement Agency

3 Openings

Posted 1 month Back

SalarySalary

20,000 - 33K  PM

ExperienceExperience

1 yrto4 yrs experience| Resume Required

LocationLocation

Bengaluru, Bangalore Urban

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 7:00 PM(day shift)

Working Days

5 days

Job Requirements

Education

Graduation degree preferred

Experience

1 yr to 4 yrs of experience as IT Support - Hardware in IT- Software preferred

Age

23 - 28 yrsCompulsory

Communication

Excellent English skills - Ability to Speak, Read & Write

Job Description

  • 1.  Installation, configuration, maintenance and troubleshooting of Desktop/Laptop Operating System like windows 7 and Windows 10.
  • 2.       Configuring and troubleshooting of email applications: MS Outlook (2010, 2013 and 2016)
  • 3.       Taking remote user machines with help of IM tools like Jabber and resolve the issues.
  • 4.       Incident escalation to second level team and follow defined process.
  • 5.       Windows Service Pack Installation and Security patch updating.
  • 6.       Familiar with ticketing tools like Service Now and BMC Remedy
  • 7.       Performing troubleshooting on assigned ticket and resolve the problems within SLA.
  • 8.       Excellent knowledge of systems registries, permissions and drivers.
  • 9.       Troubleshooting and resolving basic network issues like LAN, Wi-Fi, Internet, and VPN issues
  • 10.   Providing support to client 24X7.
  • 11.   Printer Installation, Configuration and troubleshooting.
  • 12.   Basic knowledge of Windows active directory.

 EXP- 1 to 3 yrs

Excellent communication in English.



Company Details

Company Logo

Randstad IndiaPlacement Agency

Agency/HR Firm|Strategy / Management Consulting|200-500 Employees

Desktop Support Engineer

atRandstad India

Salary

20,000 - 33K  PM

Location

Bengaluru, Bangalore Urban

Experience

1 yrto4 yrs experience

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