Domestic Bpo Back Office Executive Backend Data Entry

9311987232
Mumbai - Goregaon, Kandivali West, Malad West, Andheri West, Malad West
14,000 - 20,000
/ monthly
Requirements
No experience required
less than 10th
18 - 25 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
9:30am - 6:30pm

Job description

CALL HR HIMANSHI- 6284I88725


Attend customer’s calls and assist them in resolving issWe are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

Responsibilities and Duties

Answer calls/Email/Chat professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Qualifications and Skills

Should have very good Analytical skills He or she should be very good with numbers. Should have very good interpersonal skills with decent verbal and written communication skills.

ues regarding the product/service

Additional Requirements
Experience
Customer Care
Job Type
Full Time
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Posted on 17 June 2020
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