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E Commerce Executive

at  E Retail Solutions(Posted by e retail solutions)

E Commerce Executive

at  E Retail Solutions(Posted by e retail solutions)

Job has stopped accepting applications

SalarySalary

12,000 - 18,000 PM

ExperienceExperience

1 yr experience

LocationLocation

Laxmi Nagar, New Delhi

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This Job is closed.

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:00 PM(day shift)

Working Days

6 days

(Fixed Sunday Off)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Bachelor of Architecture (B.Arch.) preferred

Experience

Minimum 1 yr of experience as Back Office Executive in E-commerce preferred

Age

Above 18 yrs

Gender

Female preferred

Communication

Excellent English skills - Ability to Speak, Read & WriteCompulsory

Excellent Hindi skills - Ability to Speak, Read & WriteCompulsory

Functional Telugu skills - Ability to Speak, Read & Write

Others

Candidate should bring all the documents like Qualification, Experience along with ID proof at the the of interview.Compulsory

Immediate Joining within 3-5 Days.

Job Description

Required for immediate hiring of an E-commerce executive for business developments and to oversee the company's established online sales and presence on various e-commerce market places like Amazon.in, Flipkart, Myntra, Shopify etc for East Delhi Location

Role and responsibility.

  • Expert in cataloging / Product Listing on all the portals in organically optimized and SEO Friendly.
  • Manage Refund, Return and Cancellation.
  • Complete knowledge about Safe-T Claims filling and reimbursement process.
  • Able to represent case when received A to Z claim and also able to draft Plan of Action for any suspended seller account.
  • Proficiency in MS-Excel. Advanced Excel operations and functions like Filters, Sorting, & Pivot tables etc for MIS 
  • Able to manage Sponsor Ads Campaign, Brand Display Ads & AMS independently with low AcOS and ROI in both way Automatic and Manual.
  • Able to help sellers to grow their business on different platform and can communicate with the sellers in English and Hindi fluently MANDATORY.
  • Should have knowledge about Registration of Brand, Category and Brand Un-Gating and Approvals as per marketplace requirement.
  • Experienced in FBA, Inward, Outward, Create Removal or unsold products, Enabling FBA, and informed the sellers in advance about replenish the stock before it get stock with the help of average sold data.
  • Ability to find area of improvement and opportunity to add more business vertical within the existing process.
  • Take initiative to resolve the client escalation and resolve increase C-SAT.
  • Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies.
  • Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions,

  • Replaces damaged items, shortages, and Wrong-shipments by determining optimal response of replacement or credit.

  • Have ability to manage the team and take initiative to ramp up the process.

Qualification& Experience:
  • Minimum Graduate.
  • Any degree or diploma in online Marketplace eCommerce or training will be added advantage.
  • No FRESHERS, minimum 1 year of experience is required for this position.











Company Details

E Commerce Executive

at  E Retail Solutions(Posted by e retail solutions)

This Job is closed.

Salary

12,000 - 18,000 PM

Location

Laxmi Nagar, New Delhi

Experience

1 yr experience

Company Typically replies in 4 d

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