· Handling pre generated lead ,walk-ins for education related queries , effectively address their queries regarding Studying and provide comprehensive consultancy with end-to-end solution.
· Attain complete understanding of Students eligibility & suggest the most appropriate Course and University.
· Provide detailed and accurate information regarding Admission and documentation and other mandatory requirements.
· Responsibly handle all aspects of Admission process from Case filing with university; updating the Students through regular communication.
· Be responsible for all aspects of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
· Stay updated with all changes in policies, procedures & requirements for admissions , courses.
· Participate in Company Seminars, Events and other events for promotional activities.
· Follow up with the potential clients post their visit and ensure effective closure.
· Capable of preparing MIS reports as required by Management.