Company Logo

Employer Support Executive

at  0.5bn finhealth pvt. ltd.

Employer Support Executive

at  0.5bn finhealth pvt. ltd.

1 Opening

Posted 2 weeks, 6 days Back

SalarySalary

2.50Lac  - 3Lac  CTC

ExperienceExperience

2 yrsto3 yrs experience| Resume Required

LocationLocation

Koramangala, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 7:00 PM(day shift)

Working Days

6 days

(Sunday)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

2 yrs to 3 yrs of experience as Customer Care mandatoryCompulsory

Experience in BPO / ITES or E-commerce preferred

Age

18 - 30 yrs

Gender

Female mandatoryCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Fluent Hindi skills - Ability to Speak, Read & WriteCompulsory

Documents

Marksheets and Degree

Cheque Book / Pass Book

Photos

Joining and Relieving Letters

Salary slips

Pan Card

Others

Candidate should join as per the date mentioned in the offerCompulsory

Job Description

  • Respond to Employer inquiries, complaints and comments on a daily basis(Call, Email and Chat) and determined corrective action for high-call volume department.
  • Review and verify transactions to ensure proper processing according as per defined quality standards.
  • Handle employer inquiries both over the phone and email.
  • Manage and resolve employer complaints
  • Provide product and service information to callers.
  • Follow up calls with employer when necessary.
  • Document all call information according to standard operating procedures

Company Details

Company Logo

0.5Bn FinHealth Pvt. Ltd.

http://www.point5bn.com/

Startup|Banking / Financial Services / Insurance

'NeoBanking Fintech Start-up working toward the financial health solutions for the next half billion customers.'

Employer Support Executive

at0.5Bn FinHealth Pvt. Ltd.

Salary

2.50Lac  - 3Lac  CTC

Location

Koramangala, Bengaluru

Experience

2 yrsto3 yrs experience

Company Typically replies in 3 hr

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