1 Opening
Posted 2 weeks, 6 days Back
Salary
INR2.50Lac 2.50Lac - 3Lac CTCCTC
Salary
INR2.50Lac 2.50Lac - 3Lac CTCCTC
Experience
2 yrsto3 yrs experience| Resume Required
Experience
2 yrsto3 yrs experience| Resume Required
Location
Koramangala, Bengaluru
Location
Koramangala, Bengaluru
Company Typically replies in 3 hr
Additional Details
Job Type
Full Time
Shift Timings
9:00 AM - 7:00 PM(day shift)
Working Days
6 days
(Sunday)
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
2 yrs to 3 yrs of experience as Customer Care mandatoryCompulsory
Experience in BPO / ITES or E-commerce preferred
Age
18 - 30 yrs
Gender
Female mandatoryCompulsory
Communication
Fluent English skills - Ability to Speak, Read & WriteCompulsory
Fluent Hindi skills - Ability to Speak, Read & WriteCompulsory
Documents
Marksheets and Degree
Cheque Book / Pass Book
Photos
Joining and Relieving Letters
Salary slips
Pan Card
Skills
Others
Candidate should join as per the date mentioned in the offerCompulsory
Job Description
- Respond to Employer inquiries, complaints and comments on a daily basis(Call, Email and Chat) and determined corrective action for high-call volume department.
- Review and verify transactions to ensure proper processing according as per defined quality standards.
- Handle employer inquiries both over the phone and email.
- Manage and resolve employer complaints
- Provide product and service information to callers.
- Follow up calls with employer when necessary.
- Document all call information according to standard operating procedures
Company Details
'NeoBanking Fintech Start-up working toward the financial health solutions for the next half billion customers.'
2.50Lac - 3Lac CTC
Koramangala, Bengaluru
2 yrsto3 yrs experience
Company Typically replies in 3 hr
