Rentickle Logo

Executive- Customer Support

at  rentickle

Executive- Customer Support

at  rentickle

2 Openings

SalarySalary

15,000 - 25K  PM

ExperienceExperience

6 monthsto3 yrs experience| Resume Required

LocationLocation

Sector 48, Gurgaon

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Company Typically replies in 2 wk

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

5:00 PM - 12:00 AM(night shift|for Male Candidates only)

Working Days

6 days|Off Days:Sunday

Job Benefits

PF & ESIC

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 3 yrs of experience as Customer Care or Telesales / Telemarketing mandatoryCompulsory

Age

20 - 27 yrsCompulsory

Gender

Male mandatoryCompulsory

Communication

Excellent English skills - Ability to Speak, Write & ReadCompulsory

Documents

Aadhar CardCompulsory

Joining and Relieving LettersCompulsory

Marksheets and DegreeCompulsory

PhotosCompulsory

Salary slipsCompulsory

Pan CardCompulsory

Others

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Managing incoming calls and customer service inquiries
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Male Candidates are mandatory for Evening Shift
Female Candidates are for Day Shift

Company Details

Rentickle Logo

Rentickle

http://www.rentickle.com

Startup|E-commerce|50-200 Employees

Rentickle is one of the largest & fastest growing companies in the online rental space & has served close to 30,000+ B2C and B2B consumers. Founded by two industry veterans, Amit Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, Hongkong Winalite Group), and funded by Singapore based investors, the Company has established a leadership position in its sector in a short span of three years.
Rentickle has established the brand in the marketplace and has been awarded Super Startup of the Year by SuperBrands and Brand Of the Year by Silicon India. In the Startup category, Rentickle has topped the list for Workplace Culture backed by BusinessWorld. The company has won The Economic Times Promising Brand 2018 and TECHTORS by BW Businessworld. The company has been recently awarded the title of 18 Startups to look at in 2018-2019 by Insights Success Magazine.
The company has recently raised series A funding of USD 4 Million and has aggressive plans to expand into more geographies & product categories with a vision to become the largest online rental platform by 2020.

Executive- Customer Support

atRentickle

Salary

15,000 - 25K  PM

Location

Sector 48, Gurgaon

Experience

6 monthsto3 yrs experience

Company Typically replies in 2 wk

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