Ground Services Staff TATA Vistara airlines

Takeoff Aviation
Howrah - Shibpur, Howrah, Salkia, Sankrail
25,000 - 30,000
/ monthly
Requirements
0 - to 6 months experience
12th pass
18 - 34 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 6:00pm

Job description



Roles & Responsibilities:
Customer Relationships:
Promoting the image of the airline by Meeting & Greeting Business Class , Club Vistara Platinum/Gold customers, VVIPs , foreign government non-government delegations at Premium check-in zone
Premium Service Supervisor will be a One-point contact to handle and diffuse any situation for all above categories
Meet & greet for Club Vistara customers at Premium class check-in zone
Decide on disposal of delayed flight passengers and misconnected passengers
Provide feedback on complaints and compliments and proactively generate action plans to improve service levels and maintain standards
Mishandled baggage cases


Additional Requirements
Language
English,
Hindi,
Bengali
Experience
Customer Care,
Aviation / Airlines
Job Type
Full Time
Skills
Dedication
Customer Retention
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Posted on 20 Mar 2020
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Customer Care in Takeoff Aviation