Ground Staff, Air Ticketing Executive & Cabin Crew
at RA Solutions(Posted by ra solutions)Ground Staff, Air Ticketing Executive & Cabin Crew
at RA Solutions(Posted by ra solutions)
Posted 1 week, 5 days Back
Salary
INR20,00020,000 - 30K PMPM
Salary
INR20,00020,000 - 30K PMPM
Experience
6 monthsto4 yrs experience
Experience
6 monthsto4 yrs experience
Location
Chennai, TN
Location
Chennai, TN
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
5 days
Job Requirements
Education
Below 10th allowed
Bachelor of Science (B.Sc.) preferred
Experience
6 months to 4 yrs of experience as Air Hostess or Cabin Crew in Aviation / Airlines preferred
Age
18 - 30 yrs
Job Description
We are hiring for Ground Staff, Air Ticketing Executive &
Cabin Crew:
Job Occupation:
The exact scope and type of work, as well as
the place where it is to be performed, is at the discretion of the Employer and
may change from time to time in accordance with the Employers operational
requirements.
Days and Hours of Work:
Ordinary days and hours of work will follow. The daily starting
and finishing times may be changed from time to time in accordance with the
Employers operational requirements.
Education & Skills Required:
Candidate (both fresher and experienced) with good communication
skills require.
Candidate should be time flexible.
Responsibilities:
* Improve customer service experience, create engaged customers
and facilitate organic growth.
*Take ownership of customers issues and follow problems through to resolution.
* Set a clear mission and deploy strategies focused towards that mission.
*Develop service procedures, policies and standards.
*Keep accurate records and document customer service actions and discussions.
*Analyze statistics and compile accurate reports.
*Recruit, mentor and develop customer service agents and nurture an environment
where they can excel through encouragement and empowerment.
*Keep ahead of industry's developments and apply best practices to areas of
improvement.
*Control resources and utilize assets to achieve qualitative and quantitative
targets.
*Adhere to and manage the approved budget.
*Maintain an orderly workflow according to priorities.
*Most importantly, airlines often experience bad weather and equipment
malfunctions that change flight schedules and sometimes even cancel flights.
The agent must be able to advise travelers of bad news about canceled flights,
diffuse stressed customers and be prepared to solve customer problems (when
possible) quickly as they arise.
If you need any information, you can contact HR Team
Company Details
RA Solutions(Posted by ra solutions)
http://www.redarrowacademy.com
Small & Medium Enterprises (SMEs)|Aviation / Airlines
We are Start-up for Airline outsourcing an staffing Firm in Chennai
20,000 - 30K PM
Chennai, TN
6 monthsto4 yrs experience