Company Logo

GSD agent

at  GSD(Posted by gsd)

GSD agent

at  GSD(Posted by gsd)

Freshers Can ApplyFreshers Can Apply

10 Openings

Posted 3 weeks, 3 days Back


1Lac  - 2.60Lac  PM


Freshers can Apply4 yrs experience| Resume Required


Whitefield, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

Job Requirements


Below 10th allowed


0 to 4 yrs of experience as Receptionist/Front Desk, IT Support - Hardware or Tele Counselor in IT- Software, BPO / ITES, IT - Hardware / Networking, Telecom / ISP, E-commerce, FMCG / F&B, Hospitality / Hotels / Restaurants, KPO / Research / Analytics, On-Demand Services or Event Management preferred


18 - 30 yrs


Fluent English skills - Ability to Speak, Read & Write

Job Description

• Required to interact with customers across geographies (through multiple support mediums:

Calls/Chats/Emails/Portals) and provide issue resolution / right responses, positively and professionally.

• Work within a standard protocol to respond to customer issues. Moderate judgment may be used to

supplement the outlined process.

• Provide the most appropriate solutions through remote contact, probe problems and communicate in

such a way that non-technical users can comprehend instructions and advice.

• Collaborate with other resolver groups to identify solutions that foster first call resolution

• Be proactive & anticipate issues or situations which impact service availability and critical response time,

and recommend necessary mitigation steps escalating to management’s attention, where appropriate

Company Details

Company Logo

GSD(Posted by gsd)

Corporate|IT - Hardware / Networking|Above 1000 Employees

GSD agent

at  GSD(Posted by gsd)


1Lac  - 2.60Lac  PM


Whitefield, Bengaluru


Freshers can Apply4 yrs experience

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