Job brief We are looking for a Female customer service oriented Help desk specialist to provide support to users in an efficient and accurate manner.
Provide first level contact and convey resolutions to customer issues Update customer data and produce activity reports Walk customers through problem solving process Follow up with customers, provide feedback and see problems through to resolution Ensure proper recording, documentation and closure Customer service orientation
Small & Medium Enterprises (SMEs)|On-Demand Services|50-200 Employees
SS Global Services Private Limited, founded in the year 2000, is headquartered in Bangalore. For nearly 19 years now, it has been providing comprehensive Enterprise-centric services to help organizations conduct business more effectively.
Today, SS global is the leader in the Enterprise Support service industry in India serving at over 300 client locations across the country. we, designs, builds and operates technology-enabled business support solutions for fortune 500 companies. We also provide a complete range of enterprise support services by leveraging our domain and business expertise and strategic alliances with various business partners.
Help Desk Executive
at SS Global pvt ltd(Posted by ss global pvt ltd)
10,000 - 12,000PM
Freshers can Apply1 yr experience
Company Typically replies in 1 hr
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