Job Description<ul><li>Provide support on email chat, social media and remote desktop</li><li>Follow defined policies and procedures</li><li>Document problems in the company system </li><li>Resolves technical issues forwarded by other team members</li><li>Maintains/builds relationships with other groups that impact the technical aspect for phone support</li></ul> Required Skills<ul><li>Time management skills </li><li>Knowledge of job associated database, software and documentation</li><li>Problem solving skills</li><li>Good communication Skills</li><li>Good Typing Skill</li><li>Fair understanding about operating systems</li></ul>

IT Software - ERP / CRM

English

Albireo is a recruitment services company offering services to Organisations seeking higher operational effectiveness and to Candidates looking for interesting profiles and better work culture.

Helpdesk Assocaite (IT - Non Voice)

Job description