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Hiring for CSAT EXECUTIVE for bigbasket

at  tct

Hiring for CSAT EXECUTIVE for bigbasket

at  tctPlacement Agency

10 Openings

Posted 1 month, 1 week Back

SalarySalary

17,000 - 25K  PM

ExperienceExperience

1 yrto3 yrs experience

LocationLocation

Krishnarajapuram, Bengaluru

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Additional Details

Job Type

Full Time

Working Days

6 days

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Customer Care in E-commerce mandatoryCompulsory

Age

18 - 30 yrsCompulsory

Gender

Male mandatoryCompulsory

Communication

Fluent English skills - Ability to Speak, Write & ReadCompulsory

Excellent Hindi skills - Ability to Speak, Read & WriteCompulsory

Documents

PhotosCompulsory

Salary slipsCompulsory

Joining and Relieving LettersCompulsory

Marksheets and DegreeCompulsory

PassportCompulsory

Voter IDCompulsory

Aadhar CardCompulsory

Pan Card

Job Description



Designation  - CSAT - 

Shift General 

Qualification Graduation

Experience Minimum one year experience as  - CSAT(ON YOUR EXPERIENCE LETTER)

Responsibilities and Duties

Create an inspiring team environment with an open communication culture
Set clear team goals and delegate tasks and set deadlines
Driving performance on SLA’s being measured by the business
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Required Experience, Skills and Qualifications
Require Male Candidates Only
Proven work experience as a team leader - CSAT
People Management and Customer experience
Good interpersonal skills to create a cordial relationship with team members
In-depth knowledge of performance metrics 

Ability to multitask

Excellent skills for communicating and relating with both staff members and customers

Organizational and time-management skills
Decision- making skills

Profile Summary:


Employment Type :Full Time
Eligibility :Any Graduate
Industry :CRM/CallCentres/BPO/ITES
Functional Area :Operations/Customer Service/Telecalling/Backend
Role :Voice Process - Domestic BPO Type
Salary :Rs3.0 - 4.0 Lacs p.a.



Company Details

Company Logo

TCTPlacement Agency

Startup|Recruitment / Staffing / RPO

IT IS A PLACEMENT FIRM ,DOES RECRUITING DEPENDING ON CLIENT'S REQUIREMENT

Hiring for CSAT EXECUTIVE for bigbasket

atTCT

This Job is closed.

Salary

17,000 - 25K  PM

Location

Krishnarajapuram, Bengaluru

Experience

1 yrto3 yrs experience

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