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Hiring for Team Leader for Customer Service

at  Trident Corp Technologies(Posted by tct)

Hiring for Team Leader for Customer Service

at  Trident Corp Technologies(Posted by tct)Placement Agency

Posted 1 month Back

SalarySalary

20,000 - 30K  PM

ExperienceExperience

2 yrsto5 yrs experience| Resume Required

LocationLocation

Krishnarajapuram, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

2:00 PM - 10:00 PM(night shift)

Working Days

6 days

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

2 yrs to 5 yrs of experience as Customer Care in BPO / ITES mandatoryCompulsory

Age

18 - 30 yrs

Gender

Male mandatoryCompulsory

Job Description

We are looking for a qualified team leader only MALE CANDIDATES who can manage the team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.


As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.


Ultimately, you should lead by setting a good example and engage the team to achieve goals.


Responsibilities

Create an inspiring team environment with an open communication culture

Set clear team goals

Delegate tasks and set deadlines

Oversee day-to-day operation

Monitor team performance and report on metrics

Motivate team members

Discover training needs and provide coaching

Listen to team members’ feedback and resolve any issues or conflicts

Recognize high performance and reward accomplishments

Encourage creativity and risk-taking

Suggest and organize team building activities


Requirements

Proven work experience as a team leader in Customer service

In-depth knowledge of performance metrics

Good PC skills, especially MS Excel

Excellent communication and leadership skills

Organizational and time-management skills

Decision-making skills

Degree in Management or training in team leading is a plus

Should know KRA and PEOPLE MANAGEMENT mandatory!!

Qualification :Degree(Non engr) (6days working)

Should have all academical original documents (10th,12th and degree marksheet)

Should have all official original documents (offer letter,experience ,Relieving letter and last three months salary pay slips)

Interested candidates can whats app there updated resume

its immedidate requirement

age below 30 only should apply

Company Details

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Trident Corp Technologies(Posted by tct)Placement Agency

http://www.tridentcorptechnologies.com

Agency/HR Firm|Recruitment / Staffing / RPO

TCT gives a new meaning for recruitment by employing the right candidates to various  organization based on the candidates knowing and experience. 

Hiring for Team Leader for Customer Service

at  Trident Corp Technologies(Posted by tct)

Salary

20,000 - 30K  PM

Location

Krishnarajapuram, Bengaluru

Experience

2 yrsto5 yrs experience

Company Typically replies in 1 hr

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